Verizon wireless

I went to a Verizon wireless store and spent a lot of money they required that I purchased the phone as usual as always and I purchased that iPhone then I purchased service for the iPhone the iPhone does not work in the service does not work I cannot make phone calls I cannot search on the web for anything. I can't receive phone calls and I can't make phone calls they think they are clever sergeants need dicker you're done things are over for you you're finished