haven for hope intake during pandemic you only get shelter if you have phone service

Your a.m. Haven for Hope and you can see this this is the intake process is completely roped off and nobody's allowed to go in there there's a security officer sitting there that doesn't know anything about where people are supposed to go and whether or not they're allowed to go through a intake process. I went to the front door of the member side and they told me to go to PC why because PC why is the one that knows all about it apparently and now they're I'm reaching PC why is completely full of people