Crime Stoppers

I have filed numerous of these forms over the years begging them for help and they do nothing. Telling that is not their job. It most certainly is people I even talked to someone on the phone and that man was just nasty telling me they would not help and they don't do that as I was telling him my life was in danger because of the crimes of chief mcmanus. So what do you think should he have contacted the appropriate people when I was telling him my life was in danger? Do you think the right course of action was scream at me on the phone being nasty?