december 26th 2024 went to HRA again they refused me service

i went to the hra office in staten island and asked for a budget letter asked to file a claim and i was refused service the man kept saying that i needed to cancel my current card and get a temporary card he refused to file the claim

the website shut down when i was trying to get a replacement metro card

this man and his fat girlfriend are out of control still have a fist in my crotch and it is that brazilian au pair